Comments on: DirecPath: Better than Verizon FiOS?

By: Emrie

Emrie — Sun, 21 Feb 2010 21:20:15 +0000

Direcpath is a pitiful excuse for an Internet provider and from this point on, I refuse to sign a lease if the property has signed any sort of contract with them. What’s the point of paying 50.00 a month for 6 download/1 upload if the Internet outages last for days on end and they don’t fulfi the promises of the outage credits that they’re so eager to throw out as an “olive branch” when you call customer service?

Piss poor service and incompetent customer service… The only reason they stay in business is because they claim monopolies over properties that are careless enough to sign exclusivity agreements with them.

Pardon any typos… Thanks to these clowns, I’m doing this on my phone over AT&T’s 3g service, which is ironically faster and more reliable than direcpath’s Internet services.

By: This is a test | DirecPath Blog

This is a test | DirecPath Blog — Thu, 18 Feb 2010 15:36:20 +0000

[...] I am writing a blog post about DirecPath. Paul wrote something a while [...]

By: Kyle

Kyle — Sat, 14 Nov 2009 19:27:41 +0000

You don’t want anything to do with DirecPath. At best, they give you speeds around 800-900 kbps downstream and 200 kbps upstream. Typically though, you’ll get speeds in the 200-300 kbps downstream and 100-200 upstream. They charge you the same price as full broadband, but only offer speeds that are glorified dial-up.

This company should be put out of business.

By: DirecPath: “Because being a crappy cable company just wasn’t enough” « brian baggett dot com

Sun, 25 Oct 2009 15:21:59 +0000

[...] year by people who hate DirecPath. Apparently they are capable of better service in some cases. Paul Stamatiou got Internet service with them and thinks they’re just great. To be fair, he is inside the perimeter and I was out in the [...]

By: Paul Stamatiou

Paul Stamatiou — Tue, 24 Feb 2009 02:48:15 +0000

Jody – I still use DirecPath/Biltmore Comm as my ISP and am very happy with them, but that’s all they do for me, ISP stuff. I don’t have Cable or Satellite TV service from them (or anyone for that matter, I canceled my DirecTV service a few months ago, I don’t watch TV enough to warrant $50+/month)

By: Jody

Jody — Tue, 24 Feb 2009 02:44:41 +0000

Hey Paul,

Really enjoyed running across your blog while looking up Direcpath. However, I’m just curious as to if you’re still liking it as much as your initially did? I recently moved into Metropolis and started off with Comcast since DP didn’t offer HD. Now they do and I’m just wondering if its worth the switch.

By: Nelson

Nelson — Sun, 14 Sep 2008 00:54:13 +0000

Not Available in BX NY 10472! WHYYYYYY!!!!!!!!!!!!!!!!!!!!!!!!??

By: Roddly

Roddly — Mon, 07 Jul 2008 02:52:56 +0000

DirecPath is the single worst cable and Internet provider I’ve ever used in my entire life, and even going through some really crappy ones, direcpath still blows them away in crappiness. The reason they serve only certain ‘high-rise’ complexes is because they cut a deal with property owners to make it where residents are only allowed to get cable from them(not even allowing a resident to have a dish alternative in mine), and they give the property a cut of the money. It’s a nice little racket.

For several months, I looked for an out in my lease or even incurring the cost of breaking my lease just to escape direcpath. At any given time, 10 or so channels are not working, and the Internet connection is terribly inconsistent, if it happens to be working at all, sometime down to Dial-up level service. This is because they get the TV through satellite, then serve it to you through cable, so you get all the downsides to cable plus all the downsides of satellite. Customer service doesn’t know and really doesn’t care. All for a premium cost to boot. Do not consider Direcpath as a selling point. Please, I cannot stress it enough how terrible this firm is. I’m not lying or embellishing in the least.

Read other testimonials by choosing the top result from googling ‘direcpath sucks’.

By: Kevin Hill

Kevin Hill — Fri, 27 Jun 2008 01:01:25 +0000

FYI their sign-up page is down and has been all day. :(

http://www.direcpath.com/index.php?page=request-service

By: My Internet Connection Maxed Out 802.11g - PaulStamatiou.com

My Internet Connection Maxed Out 802.11g - PaulStamatiou.com — Tue, 24 Jun 2008 23:13:00 +0000

[...] the beginning of this month I wrote about my satisfaction with my new ISP, DirecPath. For only $20 per month I get a fiber line that I thought had throughput in the area of [...]

By: Bayliss

Bayliss — Sat, 07 Jun 2008 21:51:11 +0000

I would certainly consider backing up my important media online, i’ve hard drives broken too many times now, and losing stuff isn’t funny when its important. I have a 5/.5 – Yeah, sucky, i know – but its suprising good for where i live. Its boring, standard old ADSL because cable really doesn’t exist in the UK.

By: zzap

zzap — Thu, 05 Jun 2008 11:04:01 +0000

They don’t limit how much you can upload or download a month? Completely unlimited, or some “fair use” BS?

@Brendan Falkowski: They don’t limit to 56k, it’s 64k, actually.

By: Brian

Brian — Wed, 04 Jun 2008 16:22:41 +0000

My comment about living ITP was meant to illustrate that in the burbs, DirecPath sucks. That is all. Or at least it does in Norcross.

By: Wei

Wei — Wed, 04 Jun 2008 02:47:22 +0000

Doh, I was hoping you were going to say FIOS is here now. I have DirecPath but my numbers are nowhere near yours. =\

I live up in Vinings.

By: stimpson j katz

stimpson j katz — Tue, 03 Jun 2008 17:50:06 +0000

Its not about being ITP, its about being in a high rise that has DirecPath. I live right across the street from Paul, and I have tried bellsouth/ATT, speakeasy, and comcast and they were all terrible.. Comcast is the worst. they told me it was because midtown is so dense that cable slows to a crawl. Speakeasy and ATT were about the same (since speakeasy really just leases part of ATT’s CO), but speakeasy was unreliable. ATT is useable, pay for 5/1.5, get about 2.5/600 .

Oh well, eventually they will throw up a highrise here anyway.

By: Brenton Walker

Brenton Walker — Tue, 03 Jun 2008 02:16:33 +0000

Ironically a link just popped up on metafilter about this yesterday. It’s worth a look – http://ask.metafilter.com/92949/What-to-do-with-spare-download-bandwidth

By: Tim Linden

Tim Linden — Mon, 02 Jun 2008 20:04:40 +0000

LOL That’s the problem with faster connections.. You then think up ways to utilize it to the MAX only to realize you want just a tad bit MORE =P

By: Oli from the-iBlog.com

Oli from the-iBlog.com — Mon, 02 Jun 2008 17:06:25 +0000

The fastest DSL I can get at my current house is 8/1, though my fiancée currently downloads at a healthy 2.3mb/s

By: Brian

Brian — Mon, 02 Jun 2008 17:04:25 +0000

Be glad you live (presumably) ITP where their service is much better. Out in the sticks (Norcross) I had nothing but awful experiences with their services dating back to when they were known as Mediaworks. They are hands down the worst company I ever had to deal with and I regret ever having given them any money. No, I didn’t have the high-bandwidth line but they didn’t offer it. Only one flavor of cable modem … 2783 kbps down and an upload speed of 445 kbps.

By: Kory Twaites

Kory Twaites — Mon, 02 Jun 2008 16:55:13 +0000

Wow I’m mad at that… 20 dollars for that! Heck even 40 dollars for that speed! Comcast chargest us 60$ for our connection at home and we get no where near those speeds!

By: oneighturbo

oneighturbo — Mon, 02 Jun 2008 16:32:14 +0000

good find Paul. I was just looking into upgrading to 6Mbps via BellSouth. Since we have DirecTV too, this may be good.

Here is a list of their territories w/ Atlanta being an operational headquarter.
http://www.direcpath.com/index.php?page=about-us/territory-markets

By: titanium_geek

titanium_geek — Mon, 02 Jun 2008 14:59:30 +0000

@Brendan “Australia” is a bit general, ay?

Generally, how the Australian ISPs work, you decide what you pay for- usage wise, whether it’s 10GB a month, 5GB, etc. Then, when you go over, companies either charge you for excess usage or “shape” the connection, limiting you to a ridiculous speed, like <56K.

As a single user uni student, 10GB (at 50$ AUD) a month was fine.

By: Daniel Andrade

Daniel Andrade — Mon, 02 Jun 2008 12:27:39 +0000

I’m currently with a 4mb/600kb, but with a high upload speed, there’s so much you can do. Making a Mp3 server is a great idea. Long ago when I was traveling, I set a ftp server with all my files/musics, it worked, but due my slow upload speed, it wasn’t so pleasant, but was nice to have access to my files everywhere. So, another use for your cheap home server? :)
You could also use a proxy and you can encrypt all your web browsing traffic and redirect it through a trusted computer when you’re on someone else’s network. That’s a good one!

http://tinyurl.com/2zvqxr

Take care

By: Kevin Miller

Kevin Miller — Mon, 02 Jun 2008 11:24:53 +0000

I would love that kind of speed.

My ISP – Lexcom DSL – $49.95/mo (my only option that I know of)
440 kb/s up & 204 kb/s down (SpeedTest.net)
If anybody has another idea for an ISP let me know.

By: Mark Jaquith

Mark Jaquith — Mon, 02 Jun 2008 06:35:22 +0000

I have 20/5 Verizon FiOS service. I back up my home directory (about 60GB) to S3 using JungleDisk. I don’t think that faster service would change a lot about what I do, as my service is pretty fast.