Apple to Remedy Discoloring MacBooks

June 30, 2006 · 12 comments

MacNN reports that Apple actually is fixing the rampant discoloration issues present on white MacBook laptops. My laptop suffers from this issue, even after I had put an invisible shield on the palm rest. The discoloring stems from a manufacturing defect in the plastic. Apple will replace the top case, presumably free of charge. Hopefully, I will just be able to take it into an Apple store and have the plastic replaced while I wait. Derek has created a nice timeline of his troubling MacBook issues.

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{ 9 comments… read them below or add one }

1 Edwin June 30, 2006 at 5:02 pm

How about if i don’t have a Apple store near bye?

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2 Paul Stamatiou June 30, 2006 at 5:04 pm

Most likely, you can ship it to them.

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3 Derek Punsalan June 30, 2006 at 11:02 pm

Man, I’m with you… I’m crossing my fingers hoping that the local Apple Store will have the parts necessary to do an instore swap as sending the machine away is not a viable option at the moment.

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4 Christian Montoya July 1, 2006 at 3:19 pm

I’m starting to think that Apple doesn’t test their macbooks enough. I’m always hearing about funky bugs in their hardware like this one (I use the term bug loosely). I can’t imagine what it would be like if they had the userbase that all the PC manufacturers had.

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5 Derek Punsalan July 1, 2006 at 3:58 pm

Here you guys go: Genius Bar reps were advised to swap / repair under warranty two weeks ago! That came straight from the AppleCare reps that I spoke with today.

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6 Felipe July 1, 2006 at 7:20 pm

This is pathetic. If it was a Dell laptop with these malfunctions people would be making riots. Since it’s apple “Oh, it’s alright, I just have to take it to the closest Apple Store and wait”.

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7 Edwin July 1, 2006 at 9:39 pm

I agree with Christian, Apple does not test there products long enough, how could they mis the discoloration on the Macbook’s.

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8 Eco July 2, 2006 at 3:11 pm

My simpathy with those who don’t have Apple stores near by. I’m in the same situation

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9 Tommy July 4, 2006 at 3:55 am

Is it not just recently with their laptops? I thought that the iMacs and Mac Mini ’settling in periods’ went smoothly.

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